Privacy Policies

MAIN E-commerce

October 4, 2022

Your privacy is of great importance to MAIN E-commerce. We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation (hereinafter: AVG). This means that we:

  • Clearly define our goals, before we process your personal data, via this privacy statement;
  • Store as little personal data as possible and only the data necessary for our purposes;
  • Ask for explicit permission for the processing of your personal data, if consent is required;
  • Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us;
  • Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.

Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the webshop MAIN E-commerce with information that we learn about you.

If you have any questions or want to know exactly what we keep track of you, please contact MAIN E-commerce.

Your account
Certain parts of our web store require you to register first. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice.
For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We need this because of the contract we conclude with you. We keep this information until you cancel the account. We keep this information so that you do not have to enter it again and again in the web store and so that we can approach you more easily if necessary. You can change information through your account whenever you want.

Handling order
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We need this because of the contract we conclude with you. We keep this information for one year after your order has been completed. We keep certain customer data longer in connection with the statutory fiscal retention obligation.

Providing to third parties
We work with certain companies that may receive your personal data from us mentioned above.

We work together with:

  • Our postal company DHL.

Sending newsletters
We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services. For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We need this because of the contract we conclude with you. We keep this information until you cancel the subscription.

The newsletter is sent weekly by email. The content of the newsletter includes the following:

  • offers;
  • latest products.

You can cancel your subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.

Access portal
With our portal you get access to a management environment where you can set, specify and change things for the web store yourself. We keep a record of what you have done and when, so that there is proof of this. For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We need this because of the contract we conclude with you. We keep this information until the end of the service to you.

Contact Form
With the contact form you can ask us questions or make requests. For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We need this because of the contract we conclude with you. We will keep this information until we are sure that you are satisfied with our response.

Statistics and profiling
We keep statistics about the use of our webshop, but this is done anonymously at all times. We use these statistics to improve our web store to, for example, only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. For this we use your:

  • Name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Gender;

We have a legitimate interest in this. We keep this information for six months.

Commercial break
We would like to send you advertising about offers and new products or services. This is what we do:

  • By e-mail;
  • Via social media;
  • By phone.

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you are called. You can also pass this on via your account. You can also pass this on via the portal.

Ads
Our web store shows advertisements. We see whether people like it, and use that information to only make fun or interesting advertisements and offers in the future.

Provision to other companies or institutions
With the exception of the parties necessary to provide the services mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police require this in case of a suspicion of a crime). .

Statistics
We keep statistics about the use of our webshop, but this data is always anonymized.

Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Cookies
Our web store uses cookies. Cookies are small files in which we can store information, so that you do not have to fill it in every time. But we can also see that you visit us again.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.

Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.

Your rights
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Get an explanation about what personal data we have and what we do with it;
  • Access to the precise personal data we have;
  • Having mistakes corrected;
  • The removal of outdated personal data;
  • Having personal data transferred to another party;
  • Withdrawal of consent;
  • Restrict a particular processing;
  • To object to a particular use.

Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in good time.

To file a complaint
If you would like to file a complaint about the use of your personal data, please send an email to main-ecommerce@outlook.com. We handle every complaint internally and communicate this further with you.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.